• Social Library Issues,  work in progress

    Google Book Settlement

    The Google project is very important to the transformation of library space from a mainly print model to a “blended model” – one that incorporates digital technology as well as print materials into its design. 

    The idea that you could access millions of published volumes from a computer in the library is not a futuristic notion. It is already happening in a smaller and less structured format.  Indeed, Google’s on-going legal battles may enable more materials to be available to library patrons.   The question is – what cost?

    In order to keep up to date Google’s settlement, you can click and link to a blog dedicated the issues.  The site gives you a list of the latest articles and research on the Google settlement.

  • Social Library Issues

    Kindle – ebook reader and academic libraries

    The newest kindle is a good example of how higher education is being changed by technology. For us at ACA, the kindle and its use will affect the ways students use libraries.  The design of library buildings needs to change from print institutions into a “blended” environments that enable new technology to flourish.

    In the New York Times article, “Amazon Unveils a Large-Screen Kindle Aimed at Textbooks and Newspapers” (Stone, Rich) – state that Amazon is “pitching it as a new way for people to read textbooks, newspapers and documents.”  We should recognize that large forces are pushing new ways to read books.

    In “How the E-Book will change the way we read and write” – (Johnson, Steve) explains that “Every genuinely revolutionary technology implants some kind of “aha” moment.”  He was impressed how the e-reader can access books instantly.  He told us how all you need to do is ask and the kindle can access and retrieve a new novel.  You don’t even need to go to the book store or library.

    The underlying outcome of the e-book reader and libraries is that people will go to the library, but maybe they will be using technology differently to do their reading.

  • Library Planning Research,  Space Planning,  work in progress

    Quality and Assessment – Case Study LibQUAL+ and ACA’s Visual Scan




    LibQUAL+® is a suite of services that libraries use to solicit, track, understand and act upon users’ opinions of service quality.


    The Visual Scan© Space Audit assessment tool has been used successfully along with LibQUAL+®. The Space Audit addresses the potential of the library space as an untapped resource. The Space Audit is most appropriate when space reorganization and major renovation are involved.


    Symptoms of a poor library space are unexpected dysfunctions, poor quality of space and lack of performance in terms of collection content, seating and learning spaces. The goals of the Visual Scan© Space Audit are to:


    ·         Provide quality learning spaces.

    ·         Identify best practices in library planning by providing space standards.

    ·         Enhance library staff members’ skill in evaluating the current space environment.

    ·         Aid in developing strategic plans.

    ·         Understand how to reorganize and restructure the library environment.

    ·         Develop skills in optimal placement of functions in a given space.

    ·         Align strategic plans and case statements for project funding. 


    In an actual case study at Duquesne University’s Gumberg Library, a LibQUAL+® assessment was conducted, followed by a Space Audit that addressed ways to improve space dysfunction. A second LibQUAL+® assessment showed major service improvements.


    For more information regarding LibQUAL+®, see:  www.libqual.org


    For more information regarding the Visual Scan© Space Audit, see: http://www.acohen.com