• Library Planning Research,  library technology,  Social Library Issues

    Make Your Library More Relevant Than Ever

    Even in the digital age, public libraries remain a vital community resource. According to PLA’s latest study on user awareness in libraries,  53% of the public see the library as a source of community pride, and 61% of voters are willing to donate money to support their library.

    Communities with great public libraries can draw more people in and continue the cycle of growth. However, this often means a redesign is in order. Communities  that need to raise money for their library require specialized help (Contact Library Consultant).  This work is essential to changing the building, enabling your library to grow.

    A good design can increase usages of your library; when a new library is built or an existing one is renovated, there is an increase in educational programs and amenities.  Our library programming results in new user experiences, because space is allotted for various patron activities: quiet reading, education, digital resources and group meetings.

    The OCLC and PLA report outlined current perceptions and support among US voters and how they may have shifted over the last 10 years; it showed that libraries are still relevant today.

    The update of the original study – From Awareness to Funding: A Study of Library Support in America,

    Additional Outcomes:

    • 58% feel that public libraries advance education
    • 51% believe libraries enhance the quality of life of any community
    • 70% of library users visit the library building
    • 52% of library users visit the library’s website

    We are both digital librarians and a library space planning consultant group. We can help libraries that need to:

    1. Engage with the public to determine space and service needs, resulting in responsive buildings.
    2. Offer digital services to a social-media savvy public through inventive library services and operations.

  • Library Planning Research

    A Golden Opportunity for Knowledge Management

    In the knowledge management world, demand for library services are not always directly observable. It’s worth emphasizing that digital collections are revealed through the use of communications and technology not on their own. This lack of a predictable user experience is a struggle many libraries confront of a daily basis. What about in the corporate world? Are they experiencing the same type of disconnection between the research product and the availability of that collaborative / sharing database product?

    No matter how much excellent work the project team may be doing today – tomorrow their work will be left unorganized. It is up to knowledge management professionals to educate their users and raise the profile of digital collections (marketing or business related). It is time for the project team to build in a collaborative library services that can be used as a repository of working knowledge.

    The structure of library communications can be modeled after our five modes of learning – reflective (self guides), collaborative (webinars), presentation (workshops), social (games) and touchpoint (service questions) to be modeled.

    OUR SERVICES
    Our knowledge management research team offers capabilities and institutional knowledge to help institutions develop their physical or virtual the service point, repository and collaborative work areas. We use communication strategies to build on the clients vision, creating an opportunity for the library user to explore and share. We build knowledge service priorities – capabilities to develop the library service plan.

    We use user experience stories, surveys and space planning diagrams to understand the knowledge management interactions and user needs. We develop libraries with the behavioral workflow patterns in mind. Below is an outline of our work.