• Library Planning Research,  Social Library Issues,  work in progress

    Resolve to Update Your Library in 2019

    As time and technology advance, a library must keep pace with community needs. It may be time to develop a strategic or master plan, or to undertake a review and redesign to modernize a space. ACA can leverage our decades of experience to guide stakeholders through the process and ensure a good outcome.

    The first step is to look at existing space and services.  What services are offered—or not offered? What needs to be added? What needs to be left behind?

    To make these decisions, we focus on future needs, such as social collaboration, reference and technology access. Then, we develop a program and design that will meet these needs, following a timeline and phases with specific milestones.

    ACA will work with you to:

    • Review existing conditions: space, service and staff.
    • Consider future needs and ways to fill in the gaps: more collaborative space? Fewer print titles? More programming rooms?
    • Develop a program and design to meet the needs and modernize the space.

    Want more information? Contact Us!

  • Library Planning Research,  Social Library Issues,  work in progress

    To Be More Effective, Harness the Power of Data

    Data visualization can offer unique insight into a health sciences organization. This important work involves both healthcare professionals and the IT teams that provide communications platforms and support. Recently, we analyzed the digital asset management (DAM) needs of a global healthcare corporation. We learned that corporations need to integrate software, company culture and library skills. Healthcare libraries often present a complex mix of evidence-based research and user support; we shared the ways a librarian’s expertise could be leveraged to increase effectiveness and communication.

    The following are a few lessons learned from our digital asset management project:

    • Without a digital library to share content, visualization is difficult to generate or coordinate
    • Marketing teams can use data visualization as a way to improve coordination across the enterprise
    • When information is not shared across the enterprise, it creates silos of content that is often lost and not re-used

    To capitalize on visualization opportunities at your organization, consider these four steps:

    1. Reflect on the unique and distinctive aspectsof data in your organization. How do staff or clients use your information: in what context and in what environment?
    2. Consider potential partnerswho can help your organization increase its data visualization skills.
    3. Identify the visualization opportunitiesthat your team can offer. Can you add technology to your services? What innovation is possible? How can the team be more effective?
    4. Develop a strategic programfor your data visualization needs. What is your organization up against? How can you overcome technical challenges? What are the risks of investment?

    ACA can help you develop a strategic program. We are accomplished analysts, providing IT solutions by surveying the information needs of healthcare organizations, the IT/DAM landscape, and the information needs of teaching hospitals and healthcare organizations.  Contact usto find out more.

     

  • Library Planning Research,  Social Library Issues,  work in progress

    Improve the Library, Improve the Community

    Libraries have long been the heart of the communities they serve.  Eric Klinenberg is a pioneer promoting such social infrastructure as a way to improve lives. As author of Palaces for the People, he has come to the same conclusion that we have in our 47-year history planning libraries: if you build new libraries, communities grow and thrive.

    Sometimes it seems impossible to get support for the local library; funds are often tight, and people have a negative view of the space, creating a vicious cycle. Restricted library funding can have real consequences, including underdeveloped children’s and teen services. This in turn affects the youths’ ability to network, thrive in their community and grow into well-rounded individuals. Kids may just “hang out” in the street or get chased away from public areas like stores or parks. Eric Klinenberg analyzes this problem and offers examples of the public library as a solution. The library offers kids a “third place” and a shared home away from home. This reduces their isolation and improves the community.

    Part of providing this social infrastructure is designing spaces that allow for various activities: quiet work, social interaction and so on. Aaron Cohen Associates’ Five Modes of Learning Workshops provide a platform to analyze how people use library spaces and how they may be improved to support more activities. It offers guidance on how to distribute the library functions in a manageable pattern, using behavior as an underlying guide for the design.

    To determine where the behavioral modes fit into the library, we use a hands-on method called the Visual Scan. Together the five modes of learning and Visual Scan enables our team to create innovations including more group study spaces and flexible, collaborative areas.

    Tomorrow, November 30th, we will host a workshop in NYC at Steelcase. We will examine how we can redefine the library experience. Join us! – CLICK HERE –

  • Library Planning Research,  library technology,  Space Planning

    Planning a Redesign? Let Human Behavior be Your Guide

    For an effective library redesign, let human behavior be your guide. In our work, we have found that people engage in five types of behavior: reflective, social, presentation, collaboration and touchpoint (contact with staff). This concept relates to furniture as well: Steelcase’s  Library Transforms to Learning Commons defined private/alone, private/together, and public/together spaces as part of their strategies to integrate new contemporary furniture into the learning environment.

    Want to learn more about how human behavior can guide design? Join us on November 30, 2018 at Steelcase Worklife in New York. During this one-day workshop, we will share the Five Modes of Learning model and how it can inform your design choices. Aaron Cohen, AIA, will review the ways people use the library and share examples of successful design. Through group discussions and tours of the Steelcase showroom, we will help you determine the goals and objectives of your next library improvement project.

    During this workshop, we will share our programming methods. Creating a library program is a way to outline your space planning requirements. The program is simply a spreadsheet with each space and the square footage required. The list is used to develop an architectural plan that can be used to fund a building project or start an improvement project. Model programs also allow your community members, students and faculty to give early feedback on their potential needs in the new environment.

    Ultimately, this workshop will help you modify design concepts and make the best architecture and interior design choices. When users see their needs met in the new building, they will embrace the library as a community center and a space for innovation.


    JOIN US – NOVEMBER 3, 2018 AT STEELCASE NYC ONE DAY WORKSHOP


    JOIN US – NOVEMBER 3, 2018 AT STEELCASE NYC ONE DAY WORKSHOP

  • Library Planning Research

    A Golden Opportunity for Knowledge Management

    In the knowledge management world, demand for library services are not always directly observable. It’s worth emphasizing that digital collections are revealed through the use of communications and technology not on their own. This lack of a predictable user experience is a struggle many libraries confront of a daily basis. What about in the corporate world? Are they experiencing the same type of disconnection between the research product and the availability of that collaborative / sharing database product?

    No matter how much excellent work the project team may be doing today – tomorrow their work will be left unorganized. It is up to knowledge management professionals to educate their users and raise the profile of digital collections (marketing or business related). It is time for the project team to build in a collaborative library services that can be used as a repository of working knowledge.

    The structure of library communications can be modeled after our five modes of learning – reflective (self guides), collaborative (webinars), presentation (workshops), social (games) and touchpoint (service questions) to be modeled.

    OUR SERVICES
    Our knowledge management research team offers capabilities and institutional knowledge to help institutions develop their physical or virtual the service point, repository and collaborative work areas. We use communication strategies to build on the clients vision, creating an opportunity for the library user to explore and share. We build knowledge service priorities – capabilities to develop the library service plan.

    We use user experience stories, surveys and space planning diagrams to understand the knowledge management interactions and user needs. We develop libraries with the behavioral workflow patterns in mind. Below is an outline of our work.

  • Library Planning Research,  work in progress

    Library Planning – Knowledge Mapping Using the 5 Modes

    A few days ago, one of our senior consultants got a call from a research library in need of a new vision. The library organization structure was outdated and staff/employees were focusing on tasks that were not a priority. The need for improvement was obvious to the administration. Services for the researchers needed to improve – there was a miss-match in the services and operations of the library.

    The objective of any knowledge organization is to improve the way users access the collection. What is the touch point? is it physical or digital? What kinds of activities would you like the library staff to focus on?

    By developing a services and operations program, you can start to define better ways to make an impact on your community. You can develop a knowledge map program to gain user insights, increase access to resources and enhance library services. The idea is to increase the resources your library has to offer in a managed, phased and structured approach.

    Our program model for a library uses five different modes for learning as a starting point.

    1. Reflective
    2. Collaborative
    3. Social
    4. Presentation
    5. Touch Point

    A successful library builds on these areas to ensure both the physical library and the digital one can exceed expectations.

  • Library Planning Research

    The Analog Library and Architecture that Heals

    The library building, once a fortress for knowledge, is ready to undertake a renaissance and change for the better. There’s no question that we’re living in a digital age, but in the “The Revenge of the Analog: Real Things and Why They Matter,” David Sax tells the stories of businesses that have found a market selling “vintage” items like paper notebooks, records and stationery. Recently, we found that libraries are having the same renewed interest. Especially, during their book sales and public events.

    The PBS recording between WNYC Leonard Lopate and Author David Sax. includes a conversation about the renewed interest analog items. We can validate this notion from our experiences in the library world. During the interview, the author discusses the limited appeal of the purely digital life and the need to have books. Interestingly, we find this opportunity at every library we visit. So, the margin of success is obvious – community libraries and sharing local analog content distinguishes itself from the digital experience.

    A better library building and service, flexible in a sense that the library has inspiring spaces, is perpetual. The need for more storage of books and materials is becoming reality with technology. Even in the small town we need to create jobs, get our services locally and create spaces that enhance our community.

    We can learn from lessons from around the world to help us. For example, Michael Murphy (architect) provides an inspiring TED talk about how we can create a better world through architecture. He says that low fab techniques such as sourcing locally and giving people the dignity and role to play in the development of a hospital will get better results. We can see many similarities between his talk and the work we do at Aaron Cohen Associates, LTD

    You may see the Michael Murphy TED Talk – Architecture that Heals

    Below is a graphic we developed to understand the difference between library space planning, technology and design. The world is not a binary thing – we need to be able to experience our libraries and learning environments as shared environments for growth.

    analytics_-diagram

  • Library Planning Research

    Value of Academic and Research Libraries

    What is the value of the library?

    Learning spaces need to be positioned to provide access, skill development and the right context for learning to grow. Come join us on Thursday, November 3, 2016 at Steelcase NYC to learn how to develop highly integrated learning spaces.

    Click Here

    Modern research libraries perform a number of critical functions: they provide space and tools for learning. The library’s capacity to drive opportunity and success in today’s knowledge-based economy requires proven methods for programming library services and operations. Whether it is change across all facets of the research organization; academic libraries have the potential to greatly impact education and learning. The library’s fundamental people, place and platforms are core to its mission.

    mary-idema-pew-library

    Reasons for Libraries
    1. Libraries offer a buffer between work space and home space
    2. They create social capital through group and collaborative learning
    3. They provide access to research materials
    4. They provide spaces that support all content formats

  • Library Planning Research,  library technology

    Ceci n’est pas un Livre (this is not a book)

    “The manner in which human sense perception is organized, the medium in which it is accomplished, is determined not only by nature but by historical circumstances as well” Walter Benjamin

    Walter Benjamin wrote The Work of Art in the Age of Mechanical Reproduction in 1936. The rapid shift toward dynamic, industrialized modernity created a pervasive anxiety among artists and art lovers.  Could art be replaced by machines?  New photographic technology became the catalyst, carrying  fears surrounding visual art and, to some extent, perceptions of reality in of itself. Arguing that, in order for it to remain relevant, there needed to be a shift in how to understand art in a modern context. The themes of authenticity, tradition, ritual, value, mass production and proliferation of art are woven throughout the essay.

    woman_readingIt is not surprising that similar conversations are occurring now surrounding the migration of the library’s print collections to digital platforms. Incorporating technology, “the machine,” into the library space is often viewed as being disruptive, inauthentic and contrary to the original intention of the 20th century library.

    We are finding that these same themes brought forth by Benjamin in 1936 are entering our research process. How do we manage traditions and ritualistic expectations of library patrons? What is the value of the digital library? How do we connect technology with existing collections?

    There remains a great deal of work for librarians to transform and create a new narrative for the printed book.  The historical context of the 21st century requires libraries to be creative, expanding on the idea of Ceci n’est pas un Livre . The bookwall is a design example that the library can use to highlight the idea of learning in the library.  

    The overarching question remains: What type of machines do we allow into the Garden of Eden? Tell us what you think.

    Please take our Academic Library Survey

    Please take our Public Library Survey

    We will be releasing data about the survey at our workshop “make the library an incubator for learning” on June, 5, 2014 @ Steelcase Worklife NYC

     

    Image: René Magritte – La Lectrice soumise (1928)

  • Library Planning Research,  Space Planning,  work in progress

    NYPL Library Planning – looking toward the future..

    The NYPL is a unique library institution with a historical research component as well as a public center of culture in New York. Over the years, the public library has evolved into a “culture house” – a place for community gathering, electronic collaboration and cultural programming/events. However, digital projects live everywhere! This extreme decentralization of library and information services adversely affects the value of the library building i.e. when it looses touch with the strategy the building was designed to support.

    In Renderings for a Library Landmark, Stacks of Questions, Norman Fosters design for the renovation of Manhattan’s 42nd Street branch of the New York Public Library is taking a bad rap. In this age of the Internet and e-books, libraries must change if they are to survive. No one wants to support an institution that does not offer collaborative space, research services and facilities to enhance culture – in this case New York City, the Big Apple and the Melting Pot.

    Although they were once important aspects of New York Public Library’s organization, the time has passed for the Mid-Manhattan and Business Libraries. Library services and culture has changed; so the design strategy must change. We say this even though Aaron Cohen, AIA and Elaine Cohen, Ed were once authors of an architectural program for a major expansion of the Mid-Manhattan Library and on the team that evaluated the pros and cons of the storage facility under Bryant Park before it was constructed.

    Below are examples of Norman Fosters work – the Boston Museum of Fine Arts. It is an example of the grand space Norman Foster will design to enhance the 42nd street library.