Aaron Cohen and Associates - Resource Management

Library Management needs to know the operating costs, staff needs, workflow, technology options, collection measurements and new service options to improve the space utilization. This goes beyond shifting collections and rearranging public services. It is a facilities master planning effort that analyzes all present processes, how they are changing and how they will change in the future.

Operational Efficiency studies support management by focusing on practical improvement to the building.

Sample Study of Library:

Conducting Macro planning for redesign
Integrating staff workflow for technical services.
Identifying obstacles to success
Maximizing opportunities for redesign and group dynamics
Understanding service (check-out and check-in of materials)
Analyzing information gathered on efficiencies and facilities
Collaborating with staff to create operating excellence
Reducing operating costs and redistributing funds based on recommended priorities
Understanding digital born content, federated collection, faculty, students and staff

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Understand the community's vision of the library including its funding, furniture and equipment; a physical space that actively supports different modes of learning and the rapid switching between modes. It must be managed strategically to enhance services and operations.

Observe the "library as a place." How people use it. How resources are organized. How people connect to print, digital and media collections. Operations include the number of service desks; size and location of collections; number and location of seats; type of seats – individual, group study, meeting room, training spaces; number and location of staff offices, workstations and storage areas.