Librarians need to manage the library collection, staffing and technology options to improve knowledge services. We will deploy a suite of researchers who will analyze all present processes, how they are changing and how they will change in the future.
Operational Efficiency studies support management by focusing on practical improvement to the building.
Understand the community's vision of the library including its funding, furniture and equipment; a physical space that actively supports different modes of learning and the rapid switching between modes. It must be managed strategically to enhance services and operations.
Observe the "library as a place." How people use it. How resources are organized. How people connect to print, digital and media collections. Operations include the number of service desks; size and location of collections; number and location of seats; type of seats – individual, group study, meeting room, training spaces; number and location of staff offices, workstations and storage areas.
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