Library Planning Research,  library technology,  Space Planning

Wandering Patrons? Signage is the Solution

One of the most frustrating experiences for any library patron is being unsure where to go, be it for services, collections, checkout, or programs. Signage is the solution.

A “walkthrough,” or what we call a Visual Scan, is a vital part of developing sign locations in the library. Whether in an actual facility or via floor plans, assume the role of a visitor. Every point along the patron’s path that requires a decision must be satisfied by one of the five sign types:

1. Orientation and Information
2. Directions
3. Identification
4. Prohibitory and Warning
5. Official Notices

The most effective way to do this (and communicate it to a vendor/architect/contractor/builder) is to mark the sign locations on a set of AutoCAD files of the exterior and interior of the building using circled numbers. The circled numbers become a series of consecutive sign numbers for use in the bid document. Start at the parking and/or entrance, then proceed from floor to floor.

Signs are indicated at right angles to direction of traffic and are identified by a single line for one-sided signs and a double line for double-faced signs.

At this point in the process be concerned only with the typesof sign needed at the location, not with actual content.

library signage
Improving signage is a simple but effective way to increase patron satisfaction. It will help identify areas for improvement and library staff / operational efficiency. Contact our LIBRARY CONSULTANTS for more ways to improve  your library space!

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Suggestions for your strategic planning analysis includes:

  • Determining the sign locations
  • Analyze flooring to define the pathway
  • Define the location of the library information point and self service hubs
  • Develop a brand architecture with images to support library signage assessments