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library service planning methodology

Communities of practice (CoPs) for Libraries

Integrating Communities of Practice (CoPs) into library space planning and design methodology can significantly enhance the effectiveness and relevance of the library environment. Fostering a culture of knowledge sharing and collaboration among faculty, staff, community members and partners, libraries can better align their spaces and services with the actual needs and behaviors of their communities. Here’s how CoPs can be leveraged for libraries:

Engaging Stakeholders in the Library Design Process

Incorporating communities of practice (CoPs) into the library design process begins with engaging a diverse group of stakeholders. This includes faculty, students, librarians, and administrative staff. Communities of practice  is about soliciting input from these groups.  Certainly, libraries can gain valuable insights into the functional relationships between different departments and user needs. This collaborative approach not only empowers the community but also ensures that the library is designed to facilitate the exchange of ideas, best practices, and expertise.

Behavioral Analysis and User Engagement

Conducting a behavioral analysis of the campus library or public library enables us to engage the users.  We use communities of practice workshop and training materials, such as visual scans of the facility, to give us a qualitative insight into library space use, service levels, and functionality. These communities of practice methods help identify areas for improvement and inform the design of spaces that cater to both individual and collaborative learning needs. For example, a library with a strong healthcare focus might require more study rooms and scanning tools, while an institute with graduate students might need more quiet, scholarly study areas.

Functional Analysis and Library Design

The insights gathered from CoPs can be directly incorporated into the functional analysis and design phases of library development. For instance, understanding how different user groups interact with the library space can inform the layout and configuration of study areas, collaborative spaces, and technology zones. This might involve rethinking the strategy to better fit the organization’s culture, as suggested by Ashkenas (2024). It’s crucial to assess whether the team has the necessary skillset and commitment to implement these strategies effectively.

library planning consultant
library service planning methodology

Community of Practice & Design Thinking

Embracing communities of practice in design thinking is essential when leveraging CoPs. As Richard Wendorf highlights in The Scholar-Librarian, creating a safe environment for collective scholarship is paramount. This means designing spaces that not only meet functional needs but also foster a sense of community and belonging. Understanding how modern scholars work and how students engage with digital learning environments can guide the creation of productive and inspiring library spaces.

Technology & Integration

When planning for communities of practice , collection workshops are important to consider.  Because the evolution of collections and their classifications/metadata can be analyzed by AI. Surely, College and university libraries need new management strategies.  Here, communities of practice can help create new relationships, ensuring that the library facilitates the synthesis of knowledge in new and powerful ways. Utilizing resources like the Association of College and Research Libraries (ACRL) or Public Library Association in library planning can help us define the current practices and adapt them to create a functional library program.

Demos for Learning

Functional analysis is part of the communities of practice process.  Indeed, it requires demo testing and learning. As an academic library professional, enhancing your planning skills, knowledge, and adaptability is crucial. Treating library programming and communities of practice as a form of professional development can help drive pedagogical value and achieve higher results for independent learning.

Case Studies and Examples

Examining case studies, like our library consultants past project such as the Mount Saint Mary’s Library, the Esperanza College Library, and the House of Wisdom Library, can provide valuable lessons in designing libraries that reflect both cultural heritage and modern needs. These examples demonstrate how libraries can be tailored to serve specific demographics and incorporate technology to enhance user experience.

Intercommunication and Collaboration

Effective communication and listening sessions are vital for successful library design. Using a service model canvas to describe, visualize, and explore different types of spaces and service models can help identify key building blocks such as patron segmentation, value propositions, and new futuristic service models. However, it’s important to base these concepts on facts rather than assumptions, creating an architectural parti or scheme that tests these assumptions and engages CoPs for input.

Build a Future

Try using CoPs for library space planning and design.  Enable your library to be able to create new environments; ones that are not only functional but also foster a culture of collaboration, knowledge sharing, and community engagement. This approach ensures that library spaces and library services are responsive to the evolving needs of their users and contribute to the overall success of the institution.

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