The Pew Report Internet and American Life Project did a survey on mobile devises and how its changing the way we live. It stated that 61 percent do not feel the pull of mobility and thus are not technologically savvy.
Our public libraries find many people confused and disorientated by technology. Libraries are being used more and more as technology hubs within the community.
In the March Issue of College and Research Libraries, an article illustrated collaboration between marketing students and the library. Thus demonstrating that the tech question is not just a public library issue.
The team of library researchers asked the students to rank sources used for troubleshooting a computer problem – 33% went to the academic librarian for help. When they ranked sources used for answering a specific question, something librarians were traditionally asked to perform, they only received 2.2% of the students went to the academic librarian. Google / internet got 49.5%.
We see a correlation between the two studies. Libraries and librarians need to deliver more and more technology to their patrons. They need work spaces within their buildings to support the two-thirds who are not tech savvy.
Libraries have new services to provide, because the internet and technology are making an impact on the delivery of knowledge. The Internet continues to be a force that is integrated into our lives at a fast pace and Pew and many librarians recognize that “techie knowledge” is becoming a more and more important part of being a librarian.
We understand it is a challenge for the 33% of students who don’t know how to plug in their computer, but still need to finish their homework. Indeed, the library must help equalize the digital divide and be a force of knowledge for those students who don’t find it easy.
There should be learning spaces and opportunities to learn technology in the library building of the future.
The ‘library as place’ is a very important aspect of our work. We see it as a vital part of a growing and healthy community.
