{"id":3484,"date":"2019-09-03T15:44:04","date_gmt":"2019-09-03T19:44:04","guid":{"rendered":"http:\/\/www.acohen.com\/blog\/?p=3484"},"modified":"2026-03-05T14:41:56","modified_gmt":"2026-03-05T18:41:56","slug":"wandering-patrons-signage-is-the-solution","status":"publish","type":"post","link":"https:\/\/www.acohen.com\/blog\/wandering-patrons-signage-is-the-solution\/","title":{"rendered":"Wandering Patrons? Signage is the Solution"},"content":{"rendered":"<p>One of the most frustrating experiences for any library patron is being unsure where to go, be it for services, collections, checkout, or programs. Signage is the solution.<\/p>\n<p>A \u201cwalkthrough,\u201d or what we call a Visual Scan, is a vital part of developing sign locations in the library. Whether in an actual facility or via floor plans, assume the role of a visitor. Every point along the patron\u2019s path that requires a decision must be satisfied by one of the five sign types:<\/p>\n<p>1. Orientation and Information<br \/>\n2. Directions<br \/>\n3. Identification<br \/>\n4. Prohibitory and Warning<br \/>\n5. Official Notices<\/p>\n<p>The most effective way to do this (and communicate it to a vendor\/architect\/contractor\/builder) is to mark the sign locations on a set of AutoCAD files of the exterior and interior of the building using circled numbers. The circled numbers become a series of consecutive sign numbers for use in the bid document. Start at the parking and\/or entrance, then proceed from floor to floor.<\/p>\n<p>Signs are indicated at right angles to direction of traffic and are identified by a single line for one-sided signs and a double line for double-faced signs. <\/p>\n<p>At this point in the process be concerned only with the <i>types<\/i>of sign needed at the location, not with actual content. <\/p>\n<p><a href=\"https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/IMG_10021111.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/IMG_10021111-292x300.jpg\" alt=\"library signage\" width=\"292\" height=\"300\" class=\"aligncenter size-medium wp-image-3511\" srcset=\"https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/IMG_10021111-292x300.jpg 292w, https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/IMG_10021111-768x789.jpg 768w, https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/IMG_10021111-997x1024.jpg 997w, https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/IMG_10021111-1140x1171.jpg 1140w, https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/IMG_10021111.jpg 1400w\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" \/><\/a><br \/>\nImproving signage is a simple but effective way to increase patron satisfaction.  It will help identify areas for improvement and library staff \/ operational efficiency. Contact our LIBRARY CONSULTANTS for more ways to improve\u00a0 your library space!<\/p>\n<figure id=\"attachment_3495\" aria-describedby=\"caption-attachment-3495\" style=\"width: 300px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/find-your-way.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/find-your-way-300x225.jpg\" alt=\"library consultant\" width=\"300\" height=\"225\" class=\"size-medium wp-image-3495\" srcset=\"https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/find-your-way-300x225.jpg 300w, https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/find-your-way-768x576.jpg 768w, https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2019\/09\/find-your-way.jpg 960w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><figcaption id=\"caption-attachment-3495\" class=\"wp-caption-text\"><a href=\"http:\/\/www.acohen.com\/feedback.html\">Library Consultant &#8211; Contact US<\/a><\/figcaption><\/figure>\n<p>Suggestions for your strategic planning analysis includes: <\/p>\n<li>Determining the sign locations<\/li>\n<li>Analyze flooring to define the pathway <\/li>\n<li>Define the location of the library information point and self service hubs<\/li>\n<li>Develop a brand architecture with images to support library signage assessments<\/li>\n","protected":false},"excerpt":{"rendered":"<p>One of the most frustrating experiences for any library patron is being unsure where to go, be it for services, collections, checkout, or programs. Signage is the solution. A \u201cwalkthrough,\u201d&hellip;<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,12,3],"tags":[442,390,961,958,959,319,957,949,956,542,592,960],"class_list":["post-3484","post","type-post","status-publish","format-standard","hentry","category-library-planning-research","category-library-technology","category-space-planning","tag-academic-learning-strategies","tag-academic-library-consultant","tag-academic-library-signage","tag-librarian-programming-spade","tag-library-program-space","tag-library-programming","tag-library-science-program","tag-library-signage","tag-programming-expert","tag-public-librarian-consultant","tag-public-librarian-planner","tag-public-library-signage"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>visual scan activity<\/title>\n<meta name=\"description\" content=\"Library Planning Research\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.acohen.com\/blog\/wandering-patrons-signage-is-the-solution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wandering Patrons? 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