{"id":712,"date":"2012-06-12T16:20:45","date_gmt":"2012-06-12T20:20:45","guid":{"rendered":"http:\/\/www.acohen.com\/blog\/?p=712"},"modified":"2023-11-17T16:14:57","modified_gmt":"2023-11-17T20:14:57","slug":"library-reference-desk-library-service-desk","status":"publish","type":"post","link":"https:\/\/www.acohen.com\/blog\/library-reference-desk-library-service-desk\/","title":{"rendered":"library reference desk &#8211; library service desk"},"content":{"rendered":"<p>The library is an important social place.  The experience of sharing and communicating in a learning space is vital to the development of effective schools, public libraries and academic institutions.  In a recent analysis of the library service desk, University of New South Wales (UNSW) <a href=\"http:\/\/www.vala.org.au\/vala2012-proceedings\/vala2012-session-4-odwyer\">Library Planning Team<\/a> presented a case study on the library reference desk.  They explored the idea of no reference desk.  <\/p>\n<p>Since all libraries are different, it is important to develop a strategy as well as make some tactical service planning decisions.  A change to the service environment should be taken with careful planning and understanding. The entire team should be included in the development of the concept, creating team-building activities to explore how the library would function without a service desk.  Even if the library staff is not ready for this type of service environment, this is an opportunity to explore ways to efficiently and effectively improve library services.     <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The library is an important social place. The experience of sharing and communicating in a learning space is vital to the development of effective schools, public libraries and academic institutions.&hellip;<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[98,81,276,274,275],"class_list":["post-712","post","type-post","status-publish","format-standard","hentry","category-library-planning-research","tag-library-plan","tag-library-planning","tag-library-reference-desk","tag-reference-desk","tag-reference-library"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>library service point<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.acohen.com\/blog\/library-reference-desk-library-service-desk\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"library reference desk - library service desk Library Planning Consultant\" \/>\n<meta property=\"og:description\" content=\"library reference desk - library service desk Library Planning Consultant\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.acohen.com\/blog\/library-reference-desk-library-service-desk\/\" \/>\n<meta property=\"og:site_name\" content=\"Library Planning Consultant\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/libraryconsultant\/\" \/>\n<meta property=\"article:published_time\" content=\"2012-06-12T20:20:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-17T20:14:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.acohen.com\/blog\/wp-content\/uploads\/2023\/06\/book_tree_of_life.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"510\" \/>\n\t<meta property=\"og:image:height\" content=\"410\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"acohen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"acohen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.acohen.com\\\/blog\\\/library-reference-desk-library-service-desk\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.acohen.com\\\/blog\\\/library-reference-desk-library-service-desk\\\/\"},\"author\":{\"name\":\"acohen\",\"@id\":\"https:\\\/\\\/www.acohen.com\\\/blog\\\/#\\\/schema\\\/person\\\/8d9d1a9fa13c1ab396e81414773df959\"},\"headline\":\"library reference desk &#8211; 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