Libraries have long been the heart of the communities they serve. Eric Klinenberg is a pioneer promoting such social infrastructure as a way to improve lives. As author of Palaces for…
Today, a library "brand" is often supported by a website and an app, in addition to the space. When a library user fails to use the library's website, the library…
For an effective library redesign, let human behavior be your guide. In our work, we have found that people engage in five types of behavior: reflective, social, presentation, collaboration and…
Conventional wisdom says that academic libraries need to provide quiet study space. But our research shows that students benefit from both quiet and collaborative modes of learning. Many academic libraries are…
Does your library need to re-balance its print collections? Do you need a small repository to increase the library's seating count? How can libraries increase space utilization and improve service?…
"Innovate or fall behind" is a familiar term in the business world; the library services business is no different. Building agility for your library starts with the development of a…
It is good practice to periodically examine the "roster" of your digital or physical library team, to seek ways to improve it. When developing or evaluating a team, each member…
A high-performance Knowledge Management application for a library requires functions for both individual and the team needs. We design models for the metadata framework for Digital Asset Management (DAM) Systems,…
In our evolving digital world, change to library spaces is inevitable—and necessary. Many times, programming and planning can seem like challenge with lots of risks: familiar spaces change as bookshelves,…
In the knowledge management world, demand for library services are not always directly observable. It's worth emphasizing that digital collections are revealed through the use of communications and technology not…