One of the most frustrating experiences for any library patron is being unsure where to go, be it for services, collections, checkout, or programs. Signage is the solution.
A “walkthrough,” or what we call a Visual Scan, is a vital part of developing sign locations in the library. Whether in an actual facility or via floor plans, assume the role of a visitor. Every point along the patron’s path that requires a decision must be satisfied by one of the five sign types:
1. Orientation and Information
2. Directions
3. Identification
4. Prohibitory and Warning
5. Official Notices
The most effective way to do this (and communicate it to a vendor/architect/contractor/builder) is to mark the sign locations on a set of AutoCAD files of the exterior and interior of the building using circled numbers. The circled numbers become a series of consecutive sign numbers for use in the bid document. Start at the parking and/or entrance, then proceed from floor to floor.
Signs are indicated at right angles to direction of traffic and are identified by a single line for one-sided signs and a double line for double-faced signs.
At this point in the process be concerned only with the typesof sign needed at the location, not with actual content.
Improving signage is a simple but effective way to increase patron satisfaction. It will help identify areas for improvement and library staff / operational efficiency. Contact our LIBRARY CONSULTANTS for more ways to improve your library space!
Suggestions for your strategic planning analysis includes:
